Privacy Policy

[Scoop Squad LLC DBA Simple Scoop] (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our services, including any communication via SMS, email, or other forms of marketing communication.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, address, phone number, email address, and payment information when you sign up for our services.
• Service-Related Information: Information about your preferences, service dates, and any special requests related to your dog waste removal service.
• Marketing Preferences: Information on your consent and preferences for receiving SMS and email marketing communications from us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: We use your personal information to fulfill your requests and provide the dog poop removal services you requested.
• To Improve Our Services: We analyze usage patterns to improve our service offerings and customer experience.
• Marketing Communications: With your consent, we may send you promotional messages and updates via SMS and email about new services, discounts, or promotions that may interest you.

You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in our messages or by contacting us directly.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors and email marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of your personal information we hold.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
• Opt-Out of Marketing: You can opt out of receiving SMS and email marketing communications by following the instructions in our messages or contacting us.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: ray@simplescoopfl.com
• Phone: 954-228-3601
• Address: 9470 Poinciana Pl Davie, FL 33324